Frequently Asked Questions
Meeting Rooms
Where are the meeting rooms located and how do guests check in upon arrival?
Take the elevator directly to the 8th Floor without checking in at the building lobby; the front desk team will greet guests, and the booking will be listed under your company name.
What are the support contact details and hours for meeting room assistance?
You can reach support at 718-395-4694 or frontdesk@blenderworkspace.com, available Monday through Friday from 9:00 AM to 6:00 PM.
Can I arrive early or extend my meeting room time?
If you plan to arrive early, notify the team in advance; if you need more time, contact the front desk to check room availability.
Is outside catering permitted, and how are deliveries handled?
Outside catering is strictly not allowed. All deliveries must be sent directly to the 8th Floor, and advance notification is required for large orders.
How do I connect presentation screens?
Presentations use an HDMI connection alongside the Neat Bar all-in-one video conferencing Gen 2 (BYOD).
What food and beverage options are provided during a meeting?
You can order from the Room Service Menu or access the complimentary hospitality station on the floor. Dedicated hospitality staff can also be requested for an additional fee.
Are there storage fees for receiving mail and packages prior to a meeting?
Mail and package handling in advance may incur an additional fee.
What post-meeting cleanup is required from guests?
After use, leave glasses and plates in the sink and dispose of all trash.
Are private spaces available for individual phone calls?
Yes, there are 4 private phone booths available on a first-come, first-served basis.
Where are the restrooms located?
Restrooms are located right next to the elevators.
Is parking available on-site?
There is no on-site parking available, but nearby parking can be found via the provided parking link.
What are the house rules regarding pets, noise, and belongings?
No pets are allowed, noise levels must remain considerate of other meetings, and guests are responsible for their own personal belongings.
Events
What is the official address and location of the event venue?
Blender Events is located at 135 Madison Avenue, 8th Floor, New York, NY 10016, between 31st and 32nd Street in Midtown Manhattan.
When are the final guest counts, catering details, and final payments due?
Both the final guest count/catering menu choices and final payment are due no later than 14 days prior to your event date. Missing the payment deadline incurs a 10% late fee on the outstanding balance.
What are the freight elevator operating hours, and can it be used after hours?
Standard freight elevator hours are Monday through Friday, 8:00 AM to 5:00 PM. Use outside these hours requires advance notice, approval from building management, and incurs an additional fee.
What is the correct delivery address for shipping event packages?
Packages must be addressed to: Blender Events, Attn: [Insert Your Company/Event Name], 25 East 31st Street, 8th Floor, New York, NY 10016.
Are there fees for pre-event package storage, and how long can items remain after an event?
Pre-event storage incurs additional fees based on the size and quantity of packages. Packages must be claimed promptly post-event, as items left unclaimed for more than 5 business days will be disposed of.
